Security Team Manager

Position:
Security Manager
Type:
Full-Time / Permanent
Bonus:
Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Security Manager! Step into a role where you ’ ll make a real impact on helping us create a safe, secure and welcoming environment for our guests.

• Team Leadership:
  Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest
  
  Experience:
  
  Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management:
  Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management:
  Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety:
  Ensure all operations comply with health and safety regulations, company policies, and standards, including maintaining and reviewing the Park Security Plan, Security Risk Assessments and Instructions.
• Problem Solving:
  Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development:
  Support team development through ongoing training, mentoring, and creating growth opportunities.

• - Proven experience in a Security Management role, preferably in a holiday park, resort, or customer service environment.
• - Valid SIA Door Supervisors (DS) License.
• - Strong leadership and communication skills.
• - Ability to work in a fast-paced environment while maintaining attention to detail.
• - Exceptional customer service and problem-solving abilities.
• - Knowledge of security protocols, procedures and health and safety regulations
• - Strong organisational and multitasking skills.
• - Experience in budgeting and financial management .
• - Flexibility to work evenings, weekends, and holidays.

• - An inclusive, supportive work environment.
• - Comprehensive training and ongoing support.
• - Career development opportunities, including fully funded qualifications.
• - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.