Home Manager

We are looking for a registered Home Manager to manage all aspects of the Home's operation in order to meet, or exceed profit targets whilst delivering levels of care to residents in accordance with company standards and complying with all regulatory and statutory obligations. Salary up to 65K dependent on experience.

Key Tasks:

1. Maximise revenue by achieving the highest possible level of occupancy, through concerted local sales activities, at the highest fee rates obtainable, and by the management of other agreed revenue producing activities.

2. Monitor and control all costs by regular review of expenditure against budget, seeking approval for any variance.

3. Prepare detailed draft business plan and annual budget, including justification for all expenditure and support for income predictions, recommending fee rates for self funding residents and the tariff for other services.

4. Ensure that all accounting and administration systems and procedures are being effectively and accurately implemented. Ensure prompt collection of fees in order to minimise debts and debtor days in accordance with the Credit Control Policy.

5. Ensure adherence, by monitoring and other means, throughout the Home at all times, to all operational, administrative, procedural, nursing, care and professional standards. Ensure that residents' care and social needs are met at all times. Visit every resident regularly to develop a close and trusting relationship.

6. Handle and resolve/manage all complaints, critical incidents, accidents or outbreaks of infection, reporting to other company managers in accordance with the Company Policy and National Requirement.

7. Maintain good working relationships with Care Commissions, Social Services Departments and any other external regulatory bodies. Manage all internal and external inspections.

8. Promote the Home proactively in the local community for marketing purposes, ensuring the reputation is high with potential residents and referrers and maintaining high standards of business practice. Develop new contacts and maintain regular and close contact with all key business influencers.

9. Management of staff in all respects including recruitment (ensuring that trained staff have current PIN numbers and that satisfactory references and disclosures are received for all staff), training, motivation, retention, communication, monitoring, appraisal and disciplining and disposal as required.

10. Ensure the Home meets all regulatory and statutory requirements including fire, health and safety, COSHH, Infection Control, employment and compliance with all appropriate Acts. Ensure associated risk assessments are undertaken and recorded.

11. Ensure that the buildings and grounds are maintained in good order and to company standards, and decorative and cleanliness standards are maintained and that there are appropriate levels of security at all times.

12. Ensure potential residents are assessed appropriately to establish suitability before admission, according to Company Policy. Arrange admission, liasing with family, GP etc. as required.

13. Manage effectively all sales enquiries as per the agreed procedure, maximising the proportion of enquiries that are converted to actual admissions.

14. Ensure compliance with HILL CARE GROUP Quality Assurance Programme and Care Standards Act.

15. Ensure all relevant staff comply with NMC Code of Conduct and Code of Practice for Social Workers.

16. Ensure that a full activities programme is available in order to enhance the psychological and physical wellbeing of residents.

17. Work in partnership with residents ensuring that their views, choices and interests are at the centre of all care and service provided by the Home.

18. Value the…