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North Regional Customer Care Leader

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Fortem
Full Time position
Listed on 2026-11-02
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 55000 - 85000 GBP Yearly GBP 55000.00 85000.00 YEAR
Job Description & How to Apply Below

Fortem is seeking a Regional Customer Care Manager to lead Customer Care across Capital and Retrofit contracts in the North from Sheffield, with some flexible working and travel across the Northern regions. You will line manage Senior CLOs, partner with the National Customer Care Manager, and drive a consistent, high-quality customer experience across projects.

You will shape regional delivery, embed our Customer Care strategy, and develop teams to uphold the Every Home Matters promise.

Are you ready to take on the North Regional Customer Care Leader role at Fortem?

Learn more about the North Regional Customer Care Leader role in the description above.

We appreciate your interest in this position.

Join Fortem and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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