Payroll Renewal Manager

We're entering one of the most exciting and significant periods of change for UK Payroll.

As we embark on a major transformation programme to replace our existing payroll application, we have a fantastic opportunity for a motivated, talented and forward-thinking individual to lead delivery of the transformation project.

This is more than an opportunity to lead a system implementation. It's a chance to play a meaningful role in transforming how payroll is delivered to thousands of employees, helping to shape new processes, influence solutions and build a more modern, efficient and future-ready payroll service.

You’ll be part of a collaborative team leading delivery of a high-profile project, gaining valuable experience, developing new skills and making a tangible impact on the future of UK Payroll.

It's a temporary project position for a fixed period of 18 months.

The Supervisor will provide leadership and direction to the Business Development team, ensuring changes are effectively scoped, controlled, tested and implemented while maintaining payroll accuracy, compliance, and operational stability.

The role will act as a key interface between Payroll, HR, Finance, IT, third-party system integrators, and other internal and external stakeholders.

• Lead, prioritise and coordinate team activities across payroll transformation and business-as-usual change.
• Provide day-to-day leadership, coaching and support, ensuring clear ownership and delivery expectations.
• Review team outputs, develop capability and act as an escalation point for complex issues and risks.

• Lead Payroll activities supporting implementation of the new payroll system.
• Manage requirements with internal stakeholders and third-party system integrators.
• Review and challenge system designs to ensure payroll, control, statutory and end-user requirements are met.
• Develop strong system knowledge to support effective decision-making and delivery.

• Lead payroll changes through requirements, design, testing, approval, and deployment.
• Review and approve key project documentation and ensure appropriate governance and controls.
• Assess risks, establish mitigation actions and support go/no-go decisions.
• Escalate significant risks, issues, and control concerns appropriately.

• Lead and coordinate Payroll testing and User Acceptance Testing.
• Ensure UAT provides appropriate coverage of payroll requirements and controls.
• Review testing evidence and oversee defect identification, prioritisation, and resolution.
• Assess significant defects and their potential payroll, financial, employee and compliance impact.

• Coordinate project plans, priorities, resources, milestones, and dependencies across multiple change initiatives.
• Monitor progress, identify risks and drive issues through to resolution.
• Ensure accurate project documentation and provide clear status reporting to management and stakeholders.

• Build strong relationships across Payroll, HR, Finance, IT, and external partners.
• Represent Payroll in project, design, and governance forums.
• Communicate complex payroll and technical requirements clearly to different audiences.
• Manage expectations and constructively challenge suppliers and project teams where required.

• Lead payroll process changes and identify opportunities for simplification, standardisation, and automation.
• Ensure changes maintain appropriate payroll and financial controls.
• Coordinate end-user engagement, deployment readiness, training, and supporting documentation.
• Oversee post-implementation support and lessons learned.
• Experience of…