More jobs:
Global CRM & Guest Retention Leader
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-07-25
Listing for:
Scott Dunn
Full Time
position Listed on 2026-07-25
Job specializations:
-
Marketing / Advertising / PR
CRM System
Job Description & How to Apply Below
Scott Dunn is seeking a strategic CRM and guest experience leader to own retention and repeat bookings across our global brands. This role sits in the Global Marketing Team and collaborates with Guest Loyalty, Marketing, Sales and Guest Relations to implement a data‑driven retention strategy.
You will shape segmentation and oversee CRM data for personalised guest journeys. You will drive the guest lifecycle from post‑booking to reactivation, ensuring high‑quality interactions that balance
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