Impactful Communications Officer — Zoos & Partnerships; Hybrid

Communications Officer, Zoological Society of London x2
Closing date: 9 August 2026

Location:

London. Hybrid
Salary: £35,000 per annum

We have
two exciting Communications Officer opportunities
within ZSL’s Communications team, each playing a key role in planning and delivering communications activity that builds awareness, strengthens reputation and brings ZSL’s conservation mission to life for external audiences.

One role focuses on
London Zoo and Whipsnade Zoo
, helping to showcase the work of our Zoos, visitor experiences, animal stories and conservation impact.

The other focuses on
Commercial, Fundraising and Partnership communications
, raising the profile of the activities, campaigns and relationships that generate support and income for ZSL’s mission.

Working closely with the Communications Manager and colleagues across Zoo, Commercial, Fundraising, Marketing, Digital and Partnership teams, both roles identify and develop compelling stories that engage audiences and demonstrate the impact of ZSL’s work.

The successful candidates will support earned media activity, draft comms materials, coordinate media opportunities and create audience-focused communications content across a wide range of channels and initiatives.

Both roles contribute to proactive storytelling, campaign delivery and day-to-day communications support, ensuring activity is communicated clearly, consistently and in line with organisational priorities, while helping to strengthen engagement with ZSL’s conservation mission and organisational goals.

Both roles require a regular onsite presence of 3-4 days per week to support relationship building, storytelling opportunities and communications activity across ZSL.

As part of your application, please indicate in your covering letter if you have a preference for either the Zoo-focused Communications Officer role or the Commercial & Partnerships-focused Communications Officer role.

• Support the planning and delivery of communications activity across assigned areas of the organisation, helping to ensure campaigns, projects, events and initiatives are coordinated, aligned to organisational priorities and delivered effectively.
• Identify and develop engaging stories and communications opportunities by working closely with colleagues across ZSL, gathering information, developing clear and accurate messaging, and translating complex or specialist activity into content that resonates with target audiences.
• Deliver proactive media and content activity, including drafting press releases, media pitches, briefing materials, web content and other communications assets; supporting earned media opportunities; and helping to amplify stories across owned, shared and partner channels.
• Coordinate media relations and stakeholder engagement opportunities, including media visits, interviews, filming, photography, launches, events and spokesperson briefings, while supporting the identification of opportunities to raise awareness of ZSL, its work and its impact.
• Protect and strengthen ZSL’s reputation by monitoring media coverage and external developments, supporting reactive communications activity, maintaining planning and reporting tools, and evaluating communications performance to inform future activity and continuous improvement.

• Experience of supporting communications, PR, media relations, journalism, marketing communications or external affairs activity.
• Experience of drafting clear and engaging written content for external audiences, such as press releases, articles, web copy, briefings or campaign materials.
• Strong organisational skills, with the ability to coordinate activity, manage deadlines and keep others informed.
• Ability to understand complex or specialist information and turn it into accessible content for public audiences.
• Confidence in full breadth and depth of content production: from press briefings to social media reels and campaigns on full range of channels

This role is subject to standard pre-employment checks, including confirmation of yourright to work in the UK.Visa sponsorship is not available for this position.

ZSL recognises that conservation is one of the least…