Quality Compliance Manager

An established food testing laboratory is seeking a Senior Quality Manager to lead its quality function and take ownership of the Quality Management System. The role will be responsible for maintaining ISO/IEC 17025 accreditation, leading UKAS and customer audits, managing investigations and CAPA, and driving continuous improvement across the laboratory.

• Maintain and continuously improve the Quality Management System in line with ISO/IEC 17025.
• Act as the primary contact for UKAS assessments, customer audits and external inspections.
• Manage internal audits, non-conformances, complaints, investigations and CAPA.
• Maintain the laboratory’s scope of accreditation and support scope extensions.
• Oversee document control, change control, proficiency testing and quality performance.
• Ensure laboratory records are accurate, traceable and compliant.
• Identify and elevate significant quality, compliance and data integrity risks.
• Lead and develop the Quality Team.
• Work with laboratory managers to maintain effective training and competency programmes.
• Promote a strong culture of quality, accountability and continuous improvement.
• Significant experience within an ISO/IEC 17025-accredited laboratory.
• Experience in a quality management, quality assurance or senior compliance role.
• Experience leading or supporting UKAS assessments and external audits.
• Strong knowledge of Quality Management Systems, root cause analysis and CAPA.
• Experience investigating complaints, incidents and laboratory non-conformances.
• Strong communication, organisation and stakeholder management skills.
• Food testing laboratory experience.
• Knowledge of microbiology and/or chemistry operations.
• Internal Auditor or Lead Auditor qualification.
• Previous experience managing a laboratory quality team.

This is an opportunity to lead a critical function and play a central role in the laboratory’s quality, compliance and future development.