Public Services User Researcher | UX Insights & Usability
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-01-20
Listing for:
Government Recruitment
Full Time
position Listed on 2026-01-20
Job specializations:
-
Research/Development
Job Description & How to Apply Below
Responsibilities
- Planning, designing and conducting user research and usability testing to understand user needs and behaviours, and support the design and development of government services
- Sorting, categorizing, and transforming raw research data into valuable information for complex projects
- Effectively communicating user research findings to your team and the wider organisation to influence decision-making
- Clearly communicating the benefits of UCD principles and ways of working with stakeholders
- Supporting the development of accessible services by ensuring that participants with access needs are included in all research
- Working collaboratively in a multidisciplinary delivery team, including designers and product owners, to define research questions, plan research approach and prioritise findings
- Managing logistics of research sessions, including planning and scheduling sessions and recruiting participants
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