Team Leader, Restaurant​/Food Service

Lead with Passion as a Team Leader at Carluccio’s!

At Carluccio’s, we are more than just a restaurant—we’re a community dedicated to sharing the joy of authentic Italian cuisine. Our commitment to exceptional service and high‑quality food starts with our people. We’re looking for a dynamic and inspiring Team Leader to join us and guide our team to success.

As a Team Leader at Carluccio’s, you’ll be at the heart of our operations, ensuring that every shift runs smoothly and that our guests receive the best possible experience. Your leadership will be crucial in maintaining our high standards and motivating your team.

• Lead by Example:
  Set the standard for excellent service and ensure your team is delivering outstanding guest experiences every day.
• Motivate and Develop:
  Inspire and support your team, providing guidance, training, and development opportunities to help them grow.
• Manage Daily Operations:
  Oversee the day‑to‑day running of the restaurant, including opening and closing procedures, staff management, and ensuring a seamless service.
• Problem Solve:
  Address any issues that arise during service with a calm and solution‑oriented approach, ensuring the guest experience is never compromised.
• Support the Front of House:
  Step in where needed, whether it’s assisting with service, handling customer queries, or ensuring the dining area is always welcoming and well‑maintained.
• Drive Sales:
  Help boost sales through effective team management, upselling, and ensuring that every guest leaves happy and eager to return.

• Feast on 50% off your total bill for you and 5 friends across all our brands.
• Unlock exclusive discounts on thousands of online and high‑street retailers, plus restaurants, through our BRG Spark App.
• Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get paid when you need it with Wage Stream, offering access to advanced pay.
• Refer friends and earn with our bonus scheme.
• Skyrocket your career:
  Excellent opportunities for career development across our diverse brand portfolio.
• Work your way:
  Enjoy flexible working opportunities that suit your lifestyle.

• Customer service
• Leadership
• Fast‑paced experience

Mid‑Senior level

Full‑time

Information Technology

Hospitality

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.