Food & Beverage Team Member

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

This location is in a rural area, with limited public transport options, so please think about how you’d get here for work, before applying for the job.

Contract type:
This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.

Contract duration: Fixed term contract until 1st November 2026

Hours/Working pattern: Shifts are typically between 9am and 5pm, to include at least one weekend day and Bank Holidays.

Salary: £12.25 per hour

Interview date: 27th of February and 2nd of March 2026

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Longshaw is a stunning estate on the edge of the Peak District close to Sheffield and Chesterfield. Increasingly popular with walkers, climbers, cyclists, dog walkers and school visits, we welcome tens of thousands of visitors every year. Our food and beverage operation continues to go from strength to strength - almost 5 years since we opened our new, 120 cover café.

This year we have seen record numbers, and coupled with the success of Springwatch we are gearing up for another busy season ahead, and adding some new members to our fun and friendly team. You can expect busy, fast paced shifts- so whether you're making coffee, scooping ice cream, cleaning tables or washing pots - there's always lots to do.

Benefits:We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

As a Team Member, your main focus will be front of house, dealing directly with people. You’ll welcome and look after everyone who comes to the café. With your love of working with people, your ‘can-do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time. This is a lively business that’s constantly on the go, so teamwork and adaptability are crucial.

You’ll be keen to understand what people want, to help them and to make recommendations. You’ll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you’ll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

No experience is needed, but we’d love to hear from you if you’re:

• happy to work in a team or on your own initiative
• a people person, who cares about giving great service
• enthusiastic and willing to learn

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the…