General Manager

ABOUT US ABOUT THE ROLE

Your goal is to achieve the maximum potential of your site through fantastic management.

You will be expected to uphold our high standards and ensure we achieve our three priorities every day;
Top Quality Food, Great Customer Service and Exceptional Cleanliness.

Your duties will include but are not limited to:

• Leading by example in areas of maturity, professionalism and integrity
• Ensuring guest satisfaction through the meeting of targets and standards
• Ongoing training and monitoring of Burger Masters in health and safety, food hygiene, and workstation compliance
• Completing all due diligence and paperwork relating to food safety and health and safety when on duty
• Cashing up and maintaining accurate financial records
• Upholding the highest standards of food hygiene and food preparation at all times through proper training, monitoring and observation
• Collaborating with your management team to achieve sales, costs and performance targets.

To be successful in this role, you should have:

• A shared commitment to integrity and professionalism
• 2-years minimum experience of management experience in a fast-paced restaurant environment
• A strong, positive work ethic and the ability to inspire your team
• Strong organisational skills and the ability to self-motivate and self-manage
• Strong people skills
• Good mathematic ability
• Use of Microsoft Office (Word and Excel primarily)

Working at URBAN is an opportunity to be a key part of a quick-growing, hands‑on company. We put our money where our burgers are when it comes to valuing our people, with pay for all team members above the industry average.

• Level 3 Food Safety and Hygiene
• Personal Alcohol Licence
• First Aid at Work

We offer several great benefits, including:

• Employee discount across all Urban Fresh Burgers & Fries sites
• Free staff meals on shift
• Flexible work schedules
• Huge opportunities for career development and progression