Floor Manager

JD Sports - 2357 Meadowhall Temp, Unit 3A The Gallery, SHEFFIELD, Sheffield, United Kingdom

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of Sports Fashion, Outdoors and Gyms. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE
100 publicly quoted company since 2019.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people‑led, innovative and customer‑focused organisation.

At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. We’re fast‑paced, fearless and unapologetically ambitious.

As a Floor Manager at JD Sports, you play a key role in driving strong shop‑floor performance and delivering the JD service our customers expect. You lead by example, supporting your team, keeping standards high and ensuring the floor runs smoothly every shift. Working closely with the management team, you help drive sales, boost customer engagement and maintain a clean, organised and high‑performing store environment.

• Deliver outstanding JD service standards, ensuring every customer receives fast, friendly and professional support.
• Drive commercial performance through effective shop‑floor execution, including merchandising, replenishment and motivating the team.
• Lead and develop colleagues to maintain high performance, strong engagement and consistent adherence to JD policies and processes.
• Support day‑to‑day store operations, including opening and closing procedures, cash handling and maintaining a clean, organised shop‑floor environment.

• Previous supervisory experience in a fast‑paced retail or customer‑facing environment.
• Strong communication and leadership skills with proven experience supporting and developing team members.
• Excellent attention to detail with the ability to uphold high operational and visual standards.
• Solid commercial awareness with an understanding of how daily actions contribute to store KPIs and performance.

• Passionate about the JD brand, retail trends and delivering a standout customer experience.
• Energetic, hands‑on leader who thrives in a busy and dynamic environment.
• Confident problem solver with strong customer‑resolution skills.
• Interest or experience in visual merchandising, product presentation or brand standards.

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity or lived experience can thrive and contribute meaningfully.

We offer:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni‑channel retailer in Sports Fashion, Outdoors and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a proud member of the FTSE
100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence and possibility.

We welcome individuals from all backgrounds to join us in shaping our future. If you’re passionate about contributing to an inclusive, people‑first and customer‑centred organisation and are motivated by continuous growth and operational excellence, we’d love to hear from you.

JD Sports - 2357 Meadowhall Temp, Unit 3A The Gallery, SHEFFIELD, Sheffield, United Kingdom