Cottage Cleaner

We're looking for an enthusiastic cleaner to prepare our stunning holiday cottages in North Cornwall. Due to the remote location of some of our places, please consider how you might travel to work before you apply. Free parking is available at all our cottages.

Hours/ working pattern: Part‑time, 15.75 hours per week. Changeover days can fall Monday to Saturday, so flexibility is essential due to popular short breaks and late bookings.

Rotas are issued in advance, and we try to accommodate other commitments wherever possible.

Salary: £12.75 per hour.

Anticipated start date: 1 July 2026

Internally within the National Trust, you will be known as a ‘Holidays Operation Assistant’.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

This is a ‘Float Role’, meaning you'll cover a variety of our cottages across the North Cornwall area which spans from Mawgan Porth in the south up towards Bude in the north of Cornwall. Our visitors come to the area for the unspoilt coast with its imposing headlands, hidden coves, stunning beaches and all that the North coast and surrounding countryside has to offer.

Many of our visitors stay a little longer in one of our 30 holiday cottages. There are a variety of buildings offering very different experiences including Doyden Castle, the quirky Birdcage, tiny Tom Parsons’ Hut and the statuesque Pentire Head Farmhouse.

On changeover days, you’ll make sure that everything’s pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well‑presented and welcoming. We’d also like you to keep an eye out for anything that’s not as it should be, and report any repairs or odd jobs that need doing. If you need to, you’ll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well‑organised and adaptable
• willing to learn new skills.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

North Cornwall, Old Farm House Office, Wadebridge, PL27 6QY

Holidays Operation Assistant - Career Level A1.pdf

Compliance. Eligibility to Work in the UK

Closing Date: 21st June 2026

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

The National Trust is committed to a safe recruitment process to help the organization attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.