Deputy Shop Manager - Kilner Way

We are looking for a motivated and hands‑on Deputy Shop Manager to support the day-to-day running of a busy charity shop. This is a varied role where you’ll help keep the shop organised, welcoming and commercially successful. Working closely with the Shop Manager, you’ll play an important part in driving sales, supporting volunteers and maintaining high standards. You’ll also step in to lead the shop when needed, making this a great opportunity to build your retail and leadership experience.

You will support the daily operation of the shop, helping to maximise sales and create a positive customer experience. This includes merchandising, stock handling, cash management and maintaining high standards across the shop floor. You’ll work closely with volunteers, helping to recruit, train and motivate them, and ensure they feel supported in their roles. You’ll also help ensure the shop runs safely and efficiently, following all relevant procedures.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.