Sales Assistant

Job Overview

Sales Assistant (Part‑time, 6 hours per week) – Sheffield, Ecclesall Road.

The role is fast‑paced and operates 7 days a week. Flexibility to work on weekends and bank holidays is required, with a preference for Sundays to cover staff holidays and sickness.

• Engage with customers, providing exceptional service and promoting the charity’s mission.
• Organise and merchandise donated stock creatively to maximise sales potential.
• Collaborate with the E‑Commerce team to maximise online sales.
• Act as a keyholder when a manager is absent, keeping the store running and ensuring a great customer experience.
• Work at the till, sort donations, and maintain a clean, welcoming shop floor.
• Physically move a high volume of donation bags in a dynamic retail environment.

• Minimum age 18 years.
• Previous retail experience not essential – passion, energy, and strong customer‑service focus are key.
• Confident working within a team, including guiding volunteers.
• Ability to work well under pressure and independently.
• Excellent attention to detail.
• Positive, creative, and confident attitude, passionate about sustainability.
• Comfortable using a till, PC, smartphone, and e‑mail.
• Flexible to work mainly on Sundays, other weekends, and bank holidays.

• 38 days annual leave (with option to sell leave).
• Holistic support leave of up to 10 additional days off each year.
• Enhanced family policies (maternity, paternity, adoption leave).
• Wagestream – early access to wages.
• 25% staff discount.
• Health cash plan (Dental, Optical, Therapies, etc).
• 24/7 Virtual GP and Employee Assistance Programme (EAP).
• Pension with employer contribution of up to 10%.
• Cycle‑to‑work scheme.
• Discounts on gym memberships.
• Discounts with a wide range of retailers.

We are committed to fairness and consistency, and we use anonymous CV software during the application process. The role is not eligible for sponsorship due to salary criteria. Applicants requiring adjustments to the recruitment process, whether at the application or interview stage, can contact a member of the Recruitment team. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, ensuring an equal assessment for all candidates.