Customer Team Member

Role Overview

Customer Team Member (18+) – Maternity Cover – 20 hours per week at SPAR Penistone.

Shifts:

Monday to Friday 7am‑11pm, Saturday and Sunday 8am‑11pm, with various shifts on rota basis.

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products to customers and highlighting multi‑buy offers to ensure maximum sales.
• Working stock: checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies, procedures and processes.

• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a ‘Challenge 25’ policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and multi‑diverse culture.
• Outstanding Training & Development.
• Gain hands‑on experience in a high‑volume, fast‑paced convenience store.
• Generous staff discount in all SPAR stores (excluding Alcohol & Cigarettes).
• Proactive promotion of internal candidates.
• Paid breaks, free tea & coffee.
• Early access to your pay through ‘Early Pay’.
• 24/7 access to your payslips and rotas via HR/Payroll portal.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Company Pension Scheme and NEST pension scheme.
• Company Life Insurance worth 1 × Annual Salary and 6 × Annual Salary with Company Pension Scheme.
• Extra Holidays – Purchase Scheme.
• Cycle to Work – Bicycle purchase scheme.
• Long Service Awards.

As a Disability Confident and Committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Contract type:
Temporary.

Hours:

20 hrs per week. Salary:
Up to £12.25 p/hr (depending on age). Closing date for applications: 9th July 2026.