Customer Team Member

Customer Team Member (18+) SPAR Penistone

20 hours per week. Maternity cover. Monday-Friday 7am-11pm;
Saturday-Sunday 8am-11pm. Various shifts on rota basis.

We have an exciting opportunity for a SPAR Customer Team Member at SPAR Penistone. This role supports the store management team and creates a positive customer experience. Responsibilities include maximizing sales and profit by carrying out allocated tasks, ensuring great customer service with our core values "Brilliant Basics, Moments of Wow, Food for later and Food for now!".

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products and highlighting multi-buy offers to maximize sales at the Penistone store.
• Working stock: checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required.
• Adhering to all company policies, procedures, and processes.

• Previous experience in a similar role and/or industry is preferred.
• Reliable follow-through of instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience with a 'Challenge 25' policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience preferred but not essential.

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Develop your skills in a supportive and diverse culture.
• Outstanding training and development.
• Hands-on experience in a high-volume, fast-paced convenience store.
• Generous staff discount in all SPAR stores (excluding alcohol and cigarettes).
• Internal promotion focus.
• Paid breaks, free tea and coffee, early access to pay through 'Early Pay'.
• 24/7 access to payslips and rosters via HR/Payroll portal.
• Well-being support: access to emotional support, counselling, legal and financial advice.
• Company pension scheme, NEST pension scheme, life insurance (1x and 6x annual salary with company pension scheme).
• Extra holidays purchase scheme, cycle-to-work scheme, long service awards.

We are a Disability Confident committed employer, offering a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria for the role.

Department:
Retail SPAR jobs (inc Greggs and Subway) - Customer Team Member.

Contract type:
Temporary. Salary: up to £12.25 per hour (depending on age).

Closing date for applications: 9th July 2026.