Car Park Assistant

Contract Type:
Permanent

Closing Date: 19/10/2026

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special.

The award-winning Department of Estates & Facilities Management (EFM) at the University of Sheffield is responsible for maintaining the University’s building, facilities and grounds, managing its property and facilities and procuring new buildings.

The University’s estate contains a wide and varied range of properties which understandably present their own challenges.

Buildings such as the Arts Tower, are of great architectural importance and must be preserved as part of our national heritage, whilst others such as the award-winning Information Commons and the Students’ Union are modern and sophisticated in their design and servicing.

Commuting to the University is obviously key and our aim is to reduce the number of staff choosing motor vehicles as their key mode of transport.

We are seeking a customer-focused individual with the ability to quickly build and maintain excellent working relationships to join our friendly Campus Services team. You will act as an ambassador for the University by providing a highly visible presence and service around campus, interacting with students, staff, visitors and members of the public and will be motivated by providing a high standard of customer care and by working in a diverse and ever-changing environment.

You will work under the direction of the Car Park Operations Leader, undertaking a wide variety of tasks based around the University Campus to ensure safe car parking and traffic management on a day-to-day basis. Often working outdoors, you will be responsible for the patrolling of university car parks and pedestrianised areas on an area rotation basis checking vehicles for correct, safe parking and valid permits and dealing with traffic infringements.

A significant element of the role is to move around the University campus on foot, and at all times of the year, however there will be times when you will need to move across wider work locations using University vehicles and the opportunity to support the Parking administration team in the office.

Patrol car parks and pedestrianised areas on foot or by vehicle checking that vehicles are parked safely, appropriately and are displaying the valid permit necessary for each identified parking area.

Understand and apply the parking and traffic management rules, policies, and guidelines in order to proportionately address offending behaviour/action.

Use a handheld device to access the vehicle database checking the status of vehicles and issuing warnings/PCN’s as appropriate, gathering the necessary evidence including photographs to assist with any action and/or future appeal.

Judge and record when it is appropriate to allow exceptional action in terms of parking to facilitate essential work/access assessing need and requirements, safety and legitimacy.

Help manage appropriate and safe access to the campus of courier/delivery/contractor vehicles taking into account current policies, procedures and guidelines.

Reserve parking spaces and/or cordon off parking areas as necessary when instructed to do so by your supervisor/manager.

Act as an…