New Business Development Inside Sales Representative

About the Job

We’re looking for a New Business Development Inside Sales Representative to be the first point of contact for potential clients and help drive the growth of ITI Group.

Full‑time
• Group Sales
• Sheffield - Hybrid

• Follow up on inbound marketing leads to assess their potential and qualify them as sales‑ready leads for the sales team.
• Engage in thoughtful conversations with prospects, helping them understand the value of ITI’s solutions and positioning us as a trusted partner.
• Proactively reach out to leads generated through marketing efforts, focusing on building relationships and discovering business needs.
• Work closely with Account Managers and other sales personnel to ensure smooth transition of qualified leads and follow‑up for effective conversion.
• Track lead interactions, update CRM systems, and manage sales data to keep lead information up‑to‑date and organized.
• Stay informed about industry trends and customer needs to better position ITI’s products and solutions.
• Maintain a strong pipeline of leads, ensuring consistent follow‑up and nurturing efforts to meet sales goals.
• Regularly report on lead conversion rates, activities, and outcomes to management to ensure alignment with sales targets and objectives.
• Visit customers at least once per month with ACMs to develop sales skills by observing ACMs.
• Complete all relevant training, both in‑house and external, as required.
• Follow all health and safety regulations, procedures, and protocols.
• Assist with any other duties reasonably requested and in line with the role’s requirements.

• 1–3 years in sales, sales development, or a customer‑facing role with a focus on lead qualification or sales support. Experience in industrial automation, technology, or B2B sales is a plus.
• A strong desire to meet and exceed sales targets, with the ability to identify and act on sales opportunities.
• General understanding of industrial automation or technology, with a willingness to learn and communicate technical solutions to clients.
• GCSE Grades 9 to 4 in Maths and English.

• Excellent communication and interpersonal skills with the ability to build rapport and engage prospects over the phone and email.
• Organisational skills: ability to prioritise tasks, manage time effectively, and maintain a structured approach to lead follow‑up.
• Problem‑solving: strong ability to listen to prospects’ needs and offer value‑driven solutions that align with ITI’s capabilities.

• Deliver what we promise.
• Demand the highest levels of safety and security.
• Apply technical mastery.
• Commit to continual learning.
• Work collaboratively.
• Challenge the norm to innovate.

As a Great Place to Work® certified organisation with over 50 years of deep technology expertise, you’ll work alongside specialists who solve complex, real‑world challenges. You’ll gain exposure to intelligent systems that power critical facilities – building skills that shape safer, smarter, and more sustainable operations.

Inspire and innovate with us; join ITI Group, a place where you can shine! Find out more about what we can offer you by visiting our careers page on the ITI Group website.

• 25 days annual leave, 8 bank holidays, plus the ability to buy and sell up to 5 days per year
• Flexible start and finish times, including flexi‑Fridays
• Competitive employee referral award scheme
• Private medical insurance
• Life assurance
• Pension
• Payment of professional membership fees
• Healthy extras – employee assistance programme, access to a practising GP, confidential advice
• Enhanced family‑friendly policies

ITI is an equal opportunities employer. For more information, please refer to our Equality of Opportunity statement on the ITI Group Careers page.