Sales Development Coordinator

As a Sales Development Coordinator at GWD, you’ll run outbound outreach and inbound follow-up to book qualified meetings for our Sales Manager. You’ll use Hub Spot CRM, email sequences and confident phone calls to engage prospective charity customers and help them raise more income through our contactless giving solutions.

Job Description

We’re hiring a Sales Development Coordinator to keep our sales process moving: researching target organisations, reaching out to the right contacts, following up consistently, and booking qualified meetings for the Sales Manager.

You’ll own the day-to-day outbound activity (email + phone), maintain high-quality data in Hub Spot, and make sure inbound enquiries and warm leads are handled quickly and professionally. You’ll be given training on our products to enable you to speak confidently with charity fundraisers about how we can help them.

About Us

GWD is a Sheffield-based tech business who create contactless donation solutions. Our customers are charities or good causes, including organisations such as hospitals, museums, churches and community groups.

Our core product is the Donation Station (contactless fundraising); we design, build and support our products in-house and are continuously improving them based on real customer needs.

We’re a small, tight-knit team where you will quickly get real responsibility. You’ll be given ownership of important work, have direct contact with our leadership team and get to witness the impact of the work you do, both in the business and in the charities we support. We work hard, keep a positive and supportive atmosphere, and take pride in building something meaningful together.

Main Duties

Develop target accounts

Research organisations who would benefit from our products based on agreed criteria
Add new targets to list as they are identified
Keep track of contact with target accounts and make records in Hub Spot

Create opportunities for the Sales Manager to meet with target accounts

Use outreach tools (Apollo) to identify contacts
Assist with the creation and processing of email sequences to make contact
Call prospects when required to arrange meetings

Sales admin & follow-ups

Use email to keep opportunities warm when the deal isn’t active
Make sure no contacts go too long without hearing from us
Help spot opportunities within target accounts
Ensure any inbound leads are contacted to arrange a meeting
Handle regular follow-up with contacts following a product demo

Skills/Experience

Professional and appropriate email communication showing an understanding of who you are contacting and how they may respond
Approachable and confident phone etiquette
Experience working to targets, displaying the motivation and drive to succeed

Experience with Hub Spot CRM (or equivalent)

Experience with Apollo prospecting tool (or equivalent)