Sales Order Processor

Sales Order Processor – Up to £27,000 – Leicester – Office-based

We are recruiting on behalf of a well-established, family-owned business. With an impressive portfolio that includes recognised household-name clients, this is a business known for quality, reliability, and long-term relationships. The team is small, close-knit, and plays a vital role in the smooth day-to-day operation of the company. The culture is friendly, supportive, and genuinely people focused.

This role would suit an experienced Sales Order Processor who is a strong multitasker.

As a Sales Order Processor you will be central to the order process, ensuring customers receive a professional, efficient, and reliable service from order placement through to delivery. You will work closely with internal teams and customers to ensure accuracy, clear communication, and timely resolution of queries.

• Processing customer orders accurately and efficiently
• Multi tasking is day to day life for the Order Processor, you will have many 'open' orders awaiting supplier information before you can submit it
• Handling customer orders and enquiries viaphone and email
• Acting as a key point of contact for customers, providing clear and professional communication
• Liaising with internal departments to ensure orders are processed correctly and on time
• Updating and maintaining customer and order data
• Monitoring order progress and proactively keeping customers informed
• Resolving order-related issues calmly and efficiently, maintaining high service standards

• Has a minimum of 2 years' experience in a Sales Order Processor or similar role
• Has worked in a busy, technical, manufacturing, or supply-chain environment is highly desirable
• Organised with excellent attention to detail
• Communicates confidently and professionally with customers and colleagues
• Comfortable using internal systems and standard office software
• Takes pride in delivering a high level of customer service
• Enjoys working as part of a small, collaborative, and supportive team

• Salary up to £27,000, depending on experience
• Permanent role within a stable, long-established business
• Dog friendly office
• Friendly, supportive, and people-first working environment
• Full training and ongoing support

If you are an experienced Sales Order Processor looking for a stable, professional role click apply today