Named Account Manager - Japan

The Named Account Manager is responsible for driving revenue growth, focused on assigned named and strategic accounts, by renewing and expanding the book of business across Outseer's offerings to existing customers. In addition to maintaining and fostering customer relationships at an operational and executive level, they will understand the customer's key business, challenges, and requirements, focusing on maximizing value. They will partner with Solution Consulting, Product, and Marketing teams to develop and deliver a compelling territory growth strategy for the territory and maintain detailed account plans.

Outseer's team selling approach requires this role to collaboratively work across our global team to achieve departmental goals that align with company values, culture, and philosophies. To achieve great results, this role must be able to foster and maintain a positive work environment that promotes teamwork and collaboration.

• Meet or exceed monthly, quarterly, and annual account renewal and expansion targets.
• Manage and build strong relationships with customer accounts.
• Lead Tier‑1 Financial Institution Account Management, with the ability to drive a conversation around Banking Fraud and Payments.
• Manage full cycle sales; while negotiating contracts to maximize profits, and close deals.
• Deliver solutions that meet customer needs in a timely and successful manner.
• Analyze customer needs and pain points and provide compelling ROI and value proposition.
• Identify and pursue business opportunities to maintain and grow pipeline.
• Develop and execute effective growth strategies to meet/exceed revenue targets.
• Develop strong working relationships with customers.
• Collaborate with leadership to build successful partnerships.
• Attend industry and client events to network and increase brand awareness.
• Engage customers at an Executive level early and often.
• Act as a first interface for international accounts in collaboration with local reps.
• Orchestrates and delivers according to the existing Sales Playbook.
• Prepare reports on account status and progress.
• Create sales collateral to support the sales process.
• Resolve challenging customer requests or issues in a timely and effective manner.
• Maintaining sales leads, opportunities, and client information in the CRM database accurately, on an ongoing, real‑time basis.

• Bachelor’s degree or higher in Business or Marketing, MBA preferred.
• 8+ years Account Management and/or Direct Sales Experience
• Tenured experience with territory planning and rapid territory development.
• Expertise in managing end‑to‑end sales processes in complex, large deals.
• Executive level relationship building, client management, especially working with executives in lines of business, and sometime board level.
• Able to create systems of organization for effective account management.
• Relevant knowledge of client's industry; keeps abreast of trends and lead discussions on strategic directions and linking discussions.
• Excels in competitive, value based, selling skills and sells across platform and specialty.
• Outstanding work ethic; unquestioned integrity and accountability
• Adept at advanced sales negotiations and positioning solution value under pricing pressures from customers.
• Great at execution and follow‑through; results‑driven, organized self‑starter
• Highly organized, able to keep many work streams going simultaneously, must be incredibly detail‑oriented.
• Excellent time management skills and presentation skills.
• Lead expert for the technology or solution being presented to the client.
• Excellent oral and written communication skills, and ability to work effectively across multiple projects in a fast‑paced, highly collaborative setting.
• Available for local and overnight travel (up to 50%)

• Change Facilitation:
  Encourages and supports continuous improvement of work practices and processes. Facilitates change by actively seeking opportunities for innovation and sharing ideas with the team.
• Execution Focus:
  Drives execution by effectively cascading departmental goals into individual goals. Sets high performance standards, communicates clear expectations, resolves…