Resident Liaison Officer

The Role:

Resident Liaison Officer
The

Location:

Watford
Salary: 30k - 38k plus package - Neg depending on experience
Employment: 6-month fixed term contract

Search is working with a well-established and highly reputable construction company who due to growth is looking for an experienced Resident Liaison Officer to join their team based in Watford. The role is based on a Fixed term contract however the role is likely to become permanent

This is an excellent opportunity to join a company that can offer a secure role, competitive salary and career progression
The ideal candidate will have experience working on external schemes

• Arranging and booking appointments/visits to properties
• Correspondence regarding access and resident concerns including home visits.
• Calling through booked appointments to confirm
• Build strong relationships with residents
• Coordinate between residents and office
• Attend meetings & presentations for residents where required
• Ensure information on vulnerable residents or those posing a risk is communicated in line with policy
• Ensure proactive approach to identify vulnerable residents within programmes and communicate findings to office
• Maintain effective communication channels with residents and office staff
• Demonstrable previous experience working within Social Housing/Council Residential schemes
• A calm, confident and adaptable communicator both in person, in writing and on the phone
• Strong face to face customer service experience
• Ability to engage effectively with diverse communities
• Equally happy working independently or as part of a team
• Highly proactive with a track
• Excellent time management and organisational skills
• Ability to handle a busy workload, under pressure and to strict deadlines
• Good general IT skills
• A full UK driving licence

• Competitive Salary
• Company Car or Allowance
• Bonus Scheme
• Pension
• Health Care & More

For more information, please apply directly and we will be in touch with suitable candidates.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.