Account Manager

Job in Sheffield, South Yorkshire, S5, England, UK

Listing for: Sykes Cottages

Full Time position
Listed on 2026-06-02

Job specializations:

Sales
Sales Representative, Customer Success Mgr./ CSM, Business Development, Client Relationship Manager
Business
Customer Success Mgr./ CSM, Business Development, Client Relationship Manager

Salary/Wage Range or Industry Benchmark: 25000 GBP Yearly GBP 25000.00 YEAR

Turn your passion for people into a rewarding career at Sykes as an Account Manager!

Salary: £25,000 + commission
Hours: 37.5 per week, 5 days out of 7 (Monday to Friday with occasional weekend cover in peak periods)
Location: Chester Head Office (Hybrid after probation)

The Role

As an Account Manager in our Customer Success Team, you’ll manage up to 200 property owners, helping them maximise their revenue and enjoy a seamless experience with Sykes. From driving sales and uncovering opportunities to offering expert support, you’ll be their go-to contact and a key part of their success.

What You’ll Do

Manage and grow relationships with up to 200 property owners
Spot opportunities to upsell and cross-sell services
Act as the main point of contact, resolving issues quickly and professionally
Track account performance and provide insights for growth
Work closely with sales, marketing, and operations to deliver results

Values

One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact.

What You’ll Bring

Proven experience in account management, sales, or customer service
Strong relationship-building and communication skills
Demonstrated success in meeting or exceeding sales targets
A proactive, organised, and target-driven approach
Proficiency in CRM software and Microsoft Office Suite

Benefits

Annual bonus scheme linked to company performance
33 days holiday (including bank holidays) + extra days with long service
Option to purchase extra holiday days if you wish
A day off for your birthday
2 volunteering days per year
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
Pension scheme with employer contributions
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
Special offers and discounts designed to enhance your overall wellbeing
Health cash plan & life assurance
Training & development opportunities
24/7 mental health support
On-site gym and parking at Chester HQ (near train station)
Employee savings scheme
Long service awards and company events

EEO Statement

We value diversity and inclusion, bring your authentic self to work! Need adjustments for the recruitment process? Just ask, our team is happy to help.

#J-18808-Ljbffr