Repair Sales Executive

Repair Sales Executive

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.

The Role

We are seeking a motivated and ambitious Sales Executive to join our Sheffield based Repairs team. This role is ideal for individuals with a confident, proactive "can-do" attitude who are eager to build a career in sales and progress within a structured and supportive environment. Previous sales experience is advantageous, though full training will be provided.

In the Repair Sales Executive role you will evaluate and asses extra works resulting from client requests, Service Manager requests, engineers reports and insurance reports. Obtains prices from suppliers, completes estimates and quotes for extra works. Follows up and secures orders for extra works. On completion, follows up with client to ensure customer satisfaction.

Liaising with both customers and colleagues to ensure repair quotes are actioned in a speedy and accurate manner, presenting the quotations to the client advising them of the reasons for the quotation, following up with the client to gain approval of the quotation.

Key Responsibilities

• Work closely with the Service Manager to introduce, develop, and maintain strong client relationships
• Build comprehensive product knowledge across the Orona product portfolio
• Develop an understanding of competitor offerings and wider market trends
• Actively prospect and generate new sales enquiries
• Prepare quotations
• Support opportunity and sales development through effective sales techniques

What We're Looking For

• Proven experience within the lift industry (Ideally)
• Clean UK driving licence (essential)
• Right to Work in the UK (mandatory)
• Customer Focus - aims to build effective relationships with internal and external customers, gaining their trust and respect through meeting and exceeding their expectations.
• Negotiation - able to negotiate skilfully in tough situations winning concessions without damaging relationships.
• Active Listening - practices Active Listening, has the patience to hear people out and can accurately sum up what has been said.

If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you.

Why Join ORONA?

We offer more than just a job - we offer long-term career development within a stable and growing company.

What We Offer:

Attractive Salary:
Competitive pay that reflects your skills and experience

Generous Holiday Allowance:
Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays

Secure Future:
Benefit from a pension scheme with increasing company contributions as you grow with us

Peace of Mind:
Life Insurance to support you and your loved ones

Health & Wellbeing:
Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services

Family-Friendly Benefits:
Enhanced leave for family-related events and emergencies

Support When You Need It:
Employee Assistance Programme offering confidential support for personal or work-related challenges

Eye Care:
Eyecare vouchers to help keep your vision sharp

Recognition for Longevity:
Long Service Awards to celebrate your milestones with us

Referral Rewards:
Earn a Recruitment Referral Fee by helping us find top talent

Continuous Growth:
Ongoing Training & Development opportunities to support your career journey

Join ORONA and be part of a company moving the world safely and efficiently every day.

Requirements

• Proven experience within the lift industry (Ideally)
• Clean UK driving licence (essential)
• Right to Work in the UK (mandatory)