Commercial Account Manager

Title: Commercial Growth Account Manager
Location: Inverness, Scotland with some travel to Moray, Islands and Elgin

DC Thomson is hiring for atarget-oriented

Commercial Growth Account Managerto join our Commercial Team in our Invernessoffice.

We own some of the country’s best-loved and trusted mediabrands, from news, sport and business to entertainment, comics and puzzles, a leading genealogy platform and tech services business.

As a family business, DC Thomson believes strongly in doing what we can to build a sustainable future for our customers,colleague sand shareholders.

This isa great opportunity for passionate account manager withprevioussales experience in a targeted role.

The Commercial Growth Account Managerwilluse their well-honed networking skills tovisit clients,identify new prospects,and secure new business.

The Commercial Growth Account Manager will deliver sustainable, diversified advertising revenue growth from small and medium-sized enterprises (SMEs) in a rapidly changing local media and advertising market. They are accountable for building,retaining and growing a portfolio of SME customers through the effective sale of DC Thomson’s multi-platform advertising proposition across print, digital, audio, and emerging formats.

Operating in a highly competitive environment shaped by digital disruption, changing audience behaviour and pressure on SME marketing budgets, the role focuses on commercially disciplined selling, strong pipeline management, and outcome-driven customer partnerships. The successful candidate will collaborate across a portfolio business model, sharing best practice, and continuously adapting sales approaches to maximise return for clients and revenue for the business.

• Achieving agreed revenue targets through effective management of new business and existing client opportunities.
• Building andmaintaininga robust sales pipeline that consistently converts to revenue.
• Client retention and growth, delivering strong renewal, upsell and cross-sell performance.
• Disciplined use of CRM systems to support forecasting accuracy, performance management and insight sharing.
• Contributing to a high-performance sales culture, sharing learning and best practice across the portfolio.

Skills:

• Applies structured sales methods to identify, progress and close opportunities; works towards defined targets; adapts approach based on customer needs.
• Builds andmaintainseffective working relationships with customers; manages expectations;identifies opportunities to deepen partnerships.
• Responds to customer needs, resolves issues promptly and ensures positive end-to-end experience.
• Maintainsaccurateandtimelyrecords in CRM systems to support decision-making and performance tracking.
• Communicates clearly with internal partners to align activity and outcomes.

Experience:

• Previous experience using CRM systems
• Comfortable working effectively under pressure
• Able to work both individually and as part of a team with a shared goal
• Confident working totargets and achieving them

• Activelyseeksto understand client businesses, marketpressuresand emerging opportunities.
• Uses data and feedback to refine sales approaches rather than relying on past methods.

• Tests new propositions and sales techniques in a disciplined way, learning quickly from results.
• Shares insights on what works (and whatdoesn’t) to improve collective performance.

• Takes full accountability for revenue delivery, pipelinequalityand customer experience.
• Manages time,territory and priorities proactively to stay focused on outcomes.

• Works openly with peers and specialists to deliver the best solution for clients.
• Contributes constructively to a portfolio sales model, sharing best practice and supporting others’ success.