Sales Executive

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

This is an exciting opportunity to step into a fast-paced, target-driven role where you’ll focus on reducing customer churn, driving revenue, and strengthening relationships with SME customers. The Sales Executive is responsible for handling inbound and outbound customer interactions, identifying opportunities to upsell and cross-sell products and services, and delivering tailored solutions that help businesses grow. Your contribution will support customer retention, revenue growth and the overall success of a high-performing sales team.

Job Title:
Sales Executive
Salary: £25,000 per annum + uncapped commission (OTE £45,000 per annum)

Location:

Sheffield
Hours of work:
Monday to Friday 8:30/9:00 – 17:00/17:30 (37.5 hours)

As a Sales Executive
, you will:

• Handle inbound and outbound calls with UK B2B customers, identifying customer needs and offering tailored O2 Business solutions.
• Build and maintain strong relationships with SME customers, supporting them throughout the full sales journey.
• Identify and maximise upsell and cross-sell opportunities across campaigns to increase customer value and revenue.
• Work towards and exceed sales targets, KPIs and performance objectives in a fast-paced environment.
• Use CRM systems to manage opportunities, maintain accurate records and track customer interactions.
• Collaborate with sales and operational teams to ensure a seamless customer experience and resolve customer queries efficiently.

• Previous sales experience is desirable, ideally within telecoms, energy or merchant services.
• Strong interpersonal skills with the ability to build rapport, understand customer needs and confidently handle objections.
• Highly motivated and proactive, with the ability to work independently and as part of a team.
• Excellent organisational and time management skills, with the ability to manage multiple leads and priorities effectively.
• Strong written and verbal communication skills, with the ability to explain products and solutions clearly and professionally.
• Experience using CRM systems, Microsoft Office and other business tools to manage activity and customer information.

Our ethos is simple:
the more you put in, the more you get out.

• 25 days holiday
  + bank holidays, with an extra day for each year of service (up to 30 days!)
• An extra day off
  on your birthday or if you're getting married
• £500 referral bonus
  – bring great people, get rewarded!
• Professional development
  – training and support to help you grow
• Eye care vouchers
  and
  discounted Medicash membership
  for healthcare savings
• Exclusive Virgin media and O2 deals
  for you and your family/friends
• Exclusive discounts and savings
  at over 1,200 retailers

At O2 Business, we invest in people who are driven to succeed. As a Sales Executive, you'll build strong customer relationships, identify new opportunities, and play a key role in driving revenue growth while helping UK businesses find the right solutions to support their success.

We’re Daisy, the largest independent telecoms company in the UK.

We employ over 1,500 people spread across 9 locations throughout the UK, and we serve over 175,000 customers.

Our mission is Keep Britain Working, which we do by working with all of the major…