Concierge

Sheffield

£23,582 per annum, pro rata

Permanent, Part Time - 30 hours a week

We are seeking a Night Concierge for one of our supported housing projects in Sheffield. The project provides supported accommodation to individuals with enduring mental health issues with the aim of equipping our customers with personal, social and practical life skills, enabling them to take control of their life and live independently within the community.

Our perfect candidate will work in a caring and friendly team, with a great package of benefits.

Our wider benefits:

• Salary - £23,582 per annum, pro rata
• Working hours - 30 hours per week averaged over a 5- week rota.
• Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.
• 5% pension contribution
• Excellent benefits including:
• SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on health eating, financial wellbeing, exercise and mastering your mental health
• Westfield Health (employer paid)
• Counselling
• Discounted Gym membership
• Cycle to work scheme
• Access to a wide range of programmes to train and develop you.

More about the role:

As concierge, you will need to be able to build relationships with vulnerable people to help them maintain the security of their home. Part of your role may include dealing with complaints and incidents of anti-social behaviour. You will be required to follow agreed recording practices and policies, and you will ensure the safety and security of the customers and the building during the night.

Who you are:

• You will have the ability to communicate well with a wide range of people, verbally and in writing.
• You will demonstrate a positive, sensitive and constructive approach to working with customers, colleagues and professionals.
• You will have commitment to diversity, customers excellence and equal opportunities.
• Passionate about customer service.
• Good problem solver.
• Knowledge of using a range of IT programmes including Microsoft word and Outlook.

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview.

To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application.

SYHA does not hold a sponsorship license and are unable to provide visa sponsorship.

For the purposes of the Rehabilitation of Offenders Act 1974 this is an excluded job.

Closing Date: 2nd March 2026 at midnight

Interview Date: 6th March 2026