Waking Night Support Worker; Women’s Service – SHINE

Waking Night Support Worker (Women’s Service – SHINE) Job details Pay

• £27,260.40 a year

• Fixed term contract
• Full-time

• Night shift

Luton

• Paid training
• Sick pay
• Free parking
• Company pension
• On-site parking

Important Information (Genuine Occupational Requirement)

This role is within a women-only service supporting women who have experienced trauma, including domestic abuse and exploitation.

As such, this post is open to female applicants only
, in accordance with Schedule 9, Part 1 of the Equality Act 2010 (Genuine Occupational Requirement).

About the Role

We are looking for a dedicated Waking Night Support Worker to provide overnight support, safety, and crisis response within our SHINE service.

This is a frontline role where you will ensure the safety, wellbeing, and stability of clients throughout the night, responding to risk, providing emotional support, and maintaining a calm and secure environment.

The role includes working across multiple sites during the night where required to meet client needs.

Key Responsibilities

• Ensure the safety and wellbeing of clients overnight, carrying out regular welfare checks
• Respond to crisis situations, safeguarding concerns, and disclosures of trauma
• Maintain a safe, calm, and supportive women-only environment
• Carry out night-time assessments and contribute to support and safety plans
• Monitor the building, reporting health & safety or maintenance issues
• Work collaboratively with external agencies and internal teams
• Maintain accurate case notes, incident reports, and safeguarding records

About You

You will be compassionate, resilient, and able to work confidently in a lone-working, night-time environment supporting women with complex needs.

You will have:

• Stong experience supporting vulnerable women or adults with complex needs
• Understanding of trauma-informed practice and safeguarding
• Ability to respond calmly and effectively in crisis situations
• Strong communication and interpersonal skills
• Ability to work independently and use sound judgement

Safeguarding & Pre-Employment Checks

Mary Seacole Housing Association is committed to safeguarding and promoting the welfare young people, and adults at risk.

This role is subject to:

• Enhanced Disclosure & Barring Service (DBS) check
• Full employment history and reference checks
• Right to work in the UK verification
• Full Drivers License and access to own vehicle
• Overseas police clearance (where applicable)
• Please note:
  
  We do not offer sponsor ships.

We are exempt from the Rehabilitation of Offenders Act 1974 (Exceptions Order 1986). This means all convictions, including those considered ‘spent’, must be disclosed.

• GCSE or equivalent (preferred)

• working with vulnerable adults: 3 years (required)

• Full Drivers License & Access to own vehicle (required)
• NVQ Level 2 or 3 in Health & Social Care (required)