Housing Support Officer

Overview

A number of exciting opportunities have arisen to join our Supported Housing service as a Housing Support Officer. Three full time posts (37 hours a week) and one part time post (18.5 hours a week) will be in a new team within our service working with people who are homeless and in temporary accommodation. One full time post (37 hours a week) will be supporting people who have a history of rough sleeping, some of the accommodation you will be supporting people in to is for women only, so we are actively encouraging female candidates to apply for this position.

One full time post (37 hours a week) will be working with our Private Rented Solutions team supporting tenants who have been through the homeless route and are housed in private rented accommodation.

In all of these roles, you will support people to maintain their accommodation, build confidence, access relevant services and move towards independent living. These are rewarding, person-centred roles where no two days are the same. You will work in the community supporting people with complex needs, carrying out strengths-based assessments, developing support plans, managing risk, and working collaboratively with various services to achieve positive outcomes.

• Support people to maintain their accommodation, build confidence, access relevant services and move towards independent living.
• Work in the community with people with complex needs, carrying out strengths-based assessments and developing support plans.
• Manage risk and work collaboratively with various services to achieve positive outcomes.
• Motivate and build trusting relationships, advocate effectively, and respond calmly and creatively in challenging situations.
• Maintain clear, accurate records, manage a caseload, review progress, and provide flexible support that promotes engagement, tenancy sustainment, and independence.

• Ability to motivate and build trusting relationships, advocate effectively, and respond calmly in challenging situations.
• Strong organisational and IT skills to manage a caseload, keep accurate records, and review progress.
• Commitment to equality, diversity and inclusion and to working with under-represented groups.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. If you are appointed to this role, your starting salary will be at the bottom of the grade.

If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026.

Find out more on our Sheff news page. We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.