Recovery Navigator - Outreach worker

Location:

Portland House, 243 Shalesmoor, Moorfields, Sheffield S3 8UG

Working Hours:

37 hours per week, Monday to Friday, including 4 hours of weekend work as part of a rolling rota

Contract Type:
Permanent

Salary: £25,877.80 - £34,240.03 per annum

Please note:

The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

We have an exciting opportunity to join our HALT Team (Home at Last), supporting adults who are rough sleeping to access treatment and accommodation across the city. This role is part of a multi‑agency approach, working closely with housing providers, homelessness services, and other professionals to deliver coordinated support. You will be engaging with individuals in the city centre and across wider areas, offering outreach-based interventions to support people experiencing multiple disadvantage.

The position involves proactive engagement with individuals who may be facing complex challenges, including homelessness, substance use, and other vulnerabilities. You will work to build trust, provide practical support, and help individuals move towards stable accommodation and access to appropriate treatment services.

As directed by the Project Manager and Lead Practitioner, you will:

• Deliver outreach interventions to individuals rough sleeping or at risk of homelessness
• Support individuals to access accommodation, treatment, and wider support services
• Work collaboratively with housing providers, homelessness teams, and partner agencies
• Promote harm reduction and public health approaches where appropriate
• Contribute to reducing the impact of multiple disadvantage and improving outcomes for service users

Please note, this role includes some weekend work and occasional evening shifts.

• Proven experience of engaging effectively with people with complex needs
• An understanding of the challenges faced by individuals experiencing homelessness and/or substance use
• Experience completing service user assessments, including risk assessments
• Ability to work collaboratively within a multi‑agency environment
• Good IT skills
• A full driving licence and access to a vehicle

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family‑friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives…