Support Worker ( Female

Ashberry recruitment are currently seeking for an experienced Female support worker in the housing sector, to work as part of a wonderful team at a Service in Sheffield which provide daily support and supported accommodation to female individuals suffering from homelessness, substance misuse and mental health issues.

This is a permanent post and the successful candidate will be required to work full time 40 hours per week. This post involves some weekend working.

This Service is ran by a well established housing organisation and charity, who for years have provided housing support, advice and supported accommodation to vulnerable individuals across the UK.

As a support worker for this service, the successful candidate will be expected to:

• Facilitate client meetings and other client participation methods.
• Conduct regular client support plan reviews, completing and updating individual support plans.
• Work with clients to achieve their identified goals in accordance with company policy, including client benefits being maximised and personal payments are made as part of a budget plan.
• Work with colleagues to design and deliver a range of in-house support provisions designed to achieve successful outcomes.
• Delegate to and coordinate the work of Assistant Support workers with clients, to ensure actions as identified in client support plans, are addressed in a timely professional and appropriate manner.
• Complete and review client’s assessments including risk assessments, within contractual time frames, using a person-centred and trauma sensitive approach.
• Respect the diversity of other people’s culture, faith and practice.
• Ensure all practice is in line with relevant legislation, guidelines and polices to protect clients, colleagues, staff and visitors from any abuse, accident or injury.
• Complete any other duties as could be reasonably expected in the fulfilment of this role.

• NVQ level 3 or equivalent in related field
• Previous experience working in a supported housing or Hostel/Lifehouse setting
• Knowledge of Government policy governing homelessness
• Knowledge of local housing market and how to access accommodation for clients
• First Aid training
• Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
• Ability to work in a busy environment and can demonstrate ability to make decisions under pressure
• Knowledge of the benefits system and an understanding of supported housing funding streams
• Ability to use your initiative in problem solving for the benefit of clients and colleagues
• Excellent verbal and written communication skills
• The ability to understand and successfully implement processes, procedures and policies related to your area of work
• Previous experience of successfully working within a team environment to meet objectives
• Good IT skills with previous experience of using Microsoft Office, email programmes and databases