Head of Operations pl. LilyLifestyle

Role Overview

Our client, a growing third‑party logistics (3PL) provider operating within the non‑food sector
, is seeking an experienced Head of Operations to lead and optimise multi‑site warehouse and logistics operations.

managed a budget of 35 million or more !

Will be responsible for both transport and warehouse operations!

This role carries full accountability for operational performance, service delivery, cost control, and people leadership across a diverse customer portfolio.

The successful candidate will drive operational excellence, standardisation, and continuous improvement while ensuring high service levels in a fast‑paced, contract logistics environment.

• Provide strategic and hands‑on leadership across multiple non‑food 3PL operations
• Ensure consistent service delivery in line with customer SLAs and contractual requirements
• Drive standard operating procedures and best practice across all sites

• Lead productivity, cost efficiency, and quality improvement initiatives
• Use KPIs to monitor performance across labour, throughput, accuracy, and cost
• Champion Lean, CI, or operational excellence methodologies !