Company Admin Specialist

Zion Health Share is a nonprofit medical cost-sharing program that provides an organized structure for members to contribute toward each other’s medical costs. We offer individuals and organizations across the country an affordable alternative to insurance; this provides peace of mind. Our goal is to be America’s leading Health Share. We strive to meet our members’ needs on a personal level by following our core values:
simplicity, compassion, transparency, and community.

Everything we do for our members is to ensure they feel respected and to let them know we truly care about their needs. Our mission is to change the healthcare industry by connecting like-minded individuals to an innovative and affordable medical cost-sharing community.

The Company Admin Specialist provides administrative support for members enrolled through company and administrator accounts. This role is responsible for maintaining accurate membership and company account information, invoices, processing account changes, completing audits, and communicating with our employers and administrators.

Handle administrative requests and account maintenance for company and administrator accounts.

Process membership changes, including:

• Manage administrative requests and account maintenance for company and administrator accounts.
• Process membership changes, including new enrollments, updates, withdrawals, reinstatements, age-outs, and other membership status changes.
• Monitor and respond to requests received through the Company and Data inboxes.
• Create and maintain accurate invoices for company and administrator accounts.
• Communicate with employers and administrators regarding account updates, membership changes, invoices, and other administrative needs.
• Review account and membership information for accuracy, identify discrepancies, and coordinate necessary corrections.
• Handle confidential member and company information with appropriate care and discretion.
• Follow established policies, procedures, and applicable compliance requirements.

• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Ability to manage multiple administrative tasks and priorities
• Strong written and verbal communication skills
• Comfortable working with confidential member and company information
• Ability to identify discrepancies and follow through on corrections
• Strong problem-solving and critical-thinking skills
• Ability to work collaboratively with Account Executives and other internal teams
• Previous experience in administrative support, membership services, healthcare administration, or account management is a plus

A successful Company Admin Specialist is organized, dependable, detail-oriented, and proactive. They take ownership of their work, communicate clearly, and ensure company and membership information is processed accurately and on time. They are comfortable balancing multiple priorities while providing responsive, professional support to employers, administrators, and internal teams.

• 13 paid holidays, including your birthday and personal preference day, plus up to 3 weeks of paid time off to balance work and life.
• Healthcare package including Medical, Dental, Vision, HSA with a company match, Supplemental Insurance like Life and Short-Term Disability, Health Share and a free DPC Memberships.
• Invest in your future with a 401k plan backed by a solid 4% match from us.
• Enjoy the simplicity of bi-weekly paychecks along with the perk of free snacks and regular lunches available onsite.
• Build strong connections with colleagues at our frequent, fun team-building events.