Customer Service Representative

Join to apply for the Customer Service Representative role at Reliance One, Inc.

Reliance One is hiring a Customer Service Representative for one of our clients. This position offers a full‑time, direct‑hire opportunity with competitive pay and benefits starting day one. The ideal candidate will manage customer accounts, coordinate with internal teams, and ensure exceptional service and communication throughout the order process.

• Manage RFQs, orders, and customer inquiries for house accounts.
• Liaise with internal teams (Operations, Shipping, Engineering, Sales) to meet customer needs.
• Monitor customer portals and provide timely updates.
• Support reporting, data analysis, and delivery tracking.

• Strong Excel and Microsoft Office skills.
• Excellent communication, problem‑solving, and customer service abilities.
• High school diploma (Bachelor’s degree preferred).

• Automotive or manufacturing experience.
• ERP/MRP system experience (JDE helpful).

• Office‑based with occasional manufacturing floor visits.
• Full‑time, 8–10 hours per day, Monday–Friday.
• Safety‑conscious and team‑oriented environment.

Seniority level:
Not Applicable

Employment type:

Full-time

Job function:
Other

Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.