Counter Sales Associate
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail & Store Manager, Retail Associate/ Customer Service, Retail Sales
The Counter Sales Associate is a key position that is responsible for independently completing the day-to-day functions of the store.
RESPONSIBILITIES AND DUTIESSales: Conduct all counter sales and phone order fulfillments. Increase store sales by calling customers to generate business per store manager direction.
Customer Service: Furnish information to customers about existing and new products to satisfy their needs. Can anticipate a customer’s needs and provide solutions using Central products.
Facilities Management: Maintain store and yard appearance and cleanliness including sweeping, dusting, cleaning facilities, in line with company expectations. Proactively identify potential safety issues, and bring to manager’s attention.
Inventory: Maintain and verify proper levels of inventory by assisting with cycle counts, inventory spot counts, and end of day processes. Assist delivery personnel in pulling orders and loading trucks. Unload inventory deliveries when required.
General Support: Communicate with store manager about customers and store operations. Help with collections. Assist Store Manager when needed. May be needed for deliveries and general warehouse cleaning/sweeping.
Administration: Invoicing, general paperwork.
Business Knowledge: Has a strong knowledge of all CTIS product lines while actively working to become an expert in one or more business lines.
QUALIFICATIONS – WORK EXPERIENCE REQUIREMENTSMeaningful experience in retail and/or distribution services in irrigation or landscaping. Demonstrated success dealing with customers in a professional/friendly manner. Able to teach/guide part‑time/seasonal help and drivers. Ability to multi‑task. Ability to take direction with minimal supervision.
EDUCATION AND OR TRAINING REQUIREMENTSHigh School diploma/GED. Valid driver license. Ability to read and research parts in parts manual and on internal business software system. Applicant must have good communication, interpersonal and phone skills to assist both call‑in and walk‑in customers in a courteous and professional manner.
PHYSICAL DEMANDS, ABILITY AND REQUIREMENTSThe regular job duties require and impose various physical demands. Required lifting of large and heavy boxes, bags, and pipe, and repeatedly loading and unloading large boxes throughout the shift. Must be able to lift a minimum of 50 lbs. safely without assistance and push/pull up to 150 lbs. with appropriate equipment. Demands on these physical requirements occur throughout the entire work shift and must be performed in all types of weather conditions.
Compensation: $21.00 - $25.00 per hour
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