Commercial Parts Pro Store
Listed on 2026-01-01
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Management
Operations Manager, Retail & Store Manager
Job Description
Professional level sales position on the commercial side of the automotive business. Responsible for profitable growth through customer retention and expansion. Partners with the GM to manage team members, providing expert knowledge of automotive systems and parts, sourcing from multiple suppliers, and ensuring timely and accurate delivery. Position is full time.
Primary Responsibilities- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Supervise team members and provide day‑to‑day support
- Coach and develop team members in collaboration with GM
- Dispatch drivers to meet delivery standards
- Maintain commercial stocking programs
- Build and maintain a network of second‑source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
- Friendly communication and strong customer service
- Ability to locate and stock parts efficiently
- Safety knowledge and adherence to safety practices
- Proficiency in inventory systems and store equipment
- Parts and automotive system expertise
- Proficiency with POS and parts lookup systems
- ASE P2 certification or equivalent readiness
- Advanced solution, project, and product quality recommendation skills
- Expert sourcing from special order, FDO, second source, etc.
- Advanced selling skills for commercial customers
- Exceptional multi‑tasking and organization abilities
Job Skills Necessary for Success as a Commercial Parts Pro
- Working knowledge of automotive systems and diagnostic skills (engine, suspension, brakes, electronics, exhaust)
- Proficient in spoken and written English;
Spanish a plus - Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals
- Ability to follow written, oral, or diagrammatic instructions
- Successful completion of the Parts Knowledge Assessment
- Basic math skills (addition, subtraction, multiplication, division)
- Competency in Microsoft Word and Excel
- Strong organizational skills
- Understanding of commercial profitability concepts, competition, market opportunities, and customer prioritization
- Willingness to work various days, evenings, and weekends as needed
- Minimum 3 years of automotive parts experience preferred
- Proven sales ability in fulfilling customer transactions
- Formal or informal leadership experience supervising daily tasks and achieving goals
High school diploma or GED.
Certificates, Licenses, RegistrationsASE Certification preferred but not required.
Physical DemandsRequires primarily walking or standing; involves talking, hearing, handling, reaching, climbing, stooping, kneeling, and lifting up to 50 pounds (occasionally up to 100 pounds). Good vision required.
Work EnvironmentMostly indoors with occasional exposure to outdoor weather. May involve moving mechanical parts, high or precarious places, chemicals, electrical shock risk, explosives, vibration, and moderate noise.
Employee AssurancePosition eligible for sales commission based on individual or store performance.
Equal Opportunity EmployerWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.
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