Member Services Lead — Front Desk & Member Experience
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Planet Fitness is seeking a Member Services Representative to create a positive member experience by delivering superior customer service at the front desk. You will greet members and guests, sign up new members, tour prospects, and help maintain account records.
The role requires a friendly, punctual individual with strong communication skills and a passion for fitness. Opportunities for advancement exist within a welcoming club environment.
This is a strong opening to take on the Member Services Lead — Front Desk & Member Experience role at Planet Fitness.
We would love to welcome a new Member Services Lead — Front Desk & Member Experience to our team in Shelbyville, KY, United States.
For the Member Services Lead — Front Desk & Member Experience position at Planet Fitness, we are reviewing applications now.
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