Medical Assistant

Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for those we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults residing in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, and Clinical and Administrative Support Staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor.Travel to facilities up to 60 miles from your home may be required. This position typically operates on a Monday-Friday dayshift schedule.

* Mileage reimbursement plan is offered.

• Ensure the clinical provider in the assigned building is able to focus on patient care for the day.
• Ensure each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduling is assigned: update scheduling rosters daily for accuracy and send schedules in a timely manner.
• Assist with any day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers each day.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients each encounter.
• Enter appropriate facility chart data for all scheduled patients into patient encounter notes and assign to providers.
• Enter lab and other diagnostic results into patient encounters and assign to providers as per guidelines.
• Assist with collection and sorting of clinical paperwork needed for review, ensuring completion each day.
• Host telehealth sessions for providers as assigned, including routine and acute visits.

• When scheduling is part of your role: share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by the assigned provider, whether in or out of the building.
• Assist with triage documentation as needed.
• Ensure all paperwork is routed properly for the facility to Eventus providers, office, or families.
• Assist with obtaining consents for services needed.
• Attend stand-up meetings to report necessary information between facility and Eventus providers.
• Assist with discharge planning of clinical services as needed.
• Check in and out daily with facility staff regarding patient status.
• Maintain patient confidentiality at all times.
• Document appropriate encounters and time for CCM and BHI services.
• Check communication channels several times daily to meet patient needs.
• Inform patients and families of recent visits, new orders, and defer to providers when needed.
• Communicate transitions of care to the CCM team to improve patient care and education.

• Adhere to Eventus Whole Health standards, policies, procedures, and the employee handbook, including HIPAA rules and regulations.
• Follow the dress code policy: clean, wrinkle-free, matching scrubs, appropriate closed-toed footwear, and name badge.
• Report to your Lead Medical Assistant for any additional assignments if duties are completed early.
• Seek further training if uncertain about any task.

High School Diploma or equivalent

Valid driver's license and reliable transportation

Expected travel time up to 1 hour from home

Typing speed of 45 WPM or greater

Medical scribing experience preferred

Full-time positions with:

• Opportunity to be part of a growing, emerging culture
• Paid time off benefits
• Holidays and Floating Holidays
• Short & Long-term disability options
• Employer contribution to 401(k) retirement plan after 6 months

About Eventus Whole Health:

Founded in 2014, Eventus Whole Health provides physician-led healthcare services for residents of skilled nursing and assisted living facilities. Our highly-trained team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, and other specialists. Our evidence-based, collaborative model promotes better patient outcomes and facility goals. For more information, visit