Product Application Manager – Mobile Application & Member Portal

Health Plan One 's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

The Product Application Manager – Mobile Application & Member Portal, will manage the development, enhancement, and optimization of our mobile application and member portal. In this role, you will own the end-to-end product lifecycle — from discovery and strategy through design, development, and launch — ensuring our digital experiences drive engagement, retention, and satisfaction for our members. This role will collaborate cross-functionally with design, engineering, marketing, operations, and sales to deliver seamless, user-centric digital solutions that align with business goals and user needs.

• Drive continuous improvement of our mobile application and member portal to ensure optimal member experience
• Work cross-functionally with internal sales and operations teams to ensure that internal tools and processes can successfully support the customer-facing member experience
• Plan and execute successful product launches and ongoing marketing campaigns
• Ability to clearly write, communicate, direct project requirements for development teams
• Drive data-driven decisions and prioritization of initiatives
• Continuously monitor performance of site and application
• Leverage A/B testing capabilities to incrementally drive optimization and exceed KPI goals
• Ability to analyze reporting and data to make informed product decisions and recommendations
• Performs other related duties as assigned

• Bachelor’s degree in relevant field;
  Computer Science degree preferred but not required
• 6+ years of technical product management experience
• Experience working cross-functionally across product, marketing, sales, and technology teams to define and implement requirements
• Experience building an end user product
• Experience with lean/ agile methodologies
• Familiarity with App Stores & App Submissions
• Experience with tracking/ticketing technology, such as  or Jira
• Ability to dive deep and become a problem solver in complex areas
• Outstanding written communication skills with the ability to translate complex concepts and technology into simple, engaging, and intuitive user experiences
• Proactive self-starter
• Approach all projects with a data-driven mindset
• Strong excel and data analysis skills

• Experience working in the Medicare and/or Healthcare industries beneficial, but not required

• Must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically in a cubicle environment (constant noise, overhead lighting)
• Frequent use of a computer, dual monitors, keyboard, mouse, and other standard office equipment such as a telephone, copier, and printer.
• Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing.
• Visual and auditory acuity required to perform job duties effectively, including reading, writing, and interpreting information on screens or in print.
• Hand dexterity, fine motor skills needed to operate a keyboard and mouse efficiently
• Reach with hands and arms occasionally

• Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment.
• Occasionally moves about the office to access files, office machinery, and meet with others.

Equal Employment Opportunity (EEO) is a fundamental principle at Health Plan One , where employment is based upon personal capabilities and qualifications. Health Plan One  does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law.

Health Plan One  requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at