Billing & Collections Specialist

Billing & Collections Specialist – Caregiver's Home Solutions

Employment type:

Full-time |

Location:

Shelton, CT (On‑site) |

Schedule:

Monday–Friday, 8:30 AM – 5:00 PM | Pay Range: $20.00–$23.00/hour

At CHS, we believe in one mission:
Be Safe. Be Well. Be Home. Since 2007, our family‑owned home‑care agency has proudly served Connecticut’s seniors and families. Our Shelton office offers a free 24/7 gym, discounted childcare, an in‑building restaurant, and free parking.

We’re seeking a highly organized, tech‑savvy Billing Specialist to join our back‑office team. This role ensures timely, accurate invoices across a range of programs—veterans, private pay, state clients—and drives a clean accounts receivable aging report.

• Manually confirm caregiver shifts in Generations to prepare accurate billing files.
• Primary biller for non‑Medicaid waiver clients across payer sources: private‑pay, DSS, respite, Veterans, CMS GUIDE model partners.
• Issue invoices via Quick Books (private‑pay & third‑party), VA portal, and act as back‑up biller for Medicaid Waiver clients using Sandata and DSSMaps.
• Generate and distribute weekly Excel reports of open invoices; create additional reports for billing trends and management requests.
• Maintain current accounts‑receivable balances; follow up with clients/payers to collect outstanding payments and resolve discrepancies.
• Monitor and update client authorizations and eligibility statuses monthly; foster relationships with referral sources to resolve missing authorizations.
• Collaborate with CHS Medicaid billing lead on project needs; work with real‑time monitoring lead on EVV adherence; partner with Client Care Team to track IOS, ensure schedules reflect accurate service delivery, and perform ad‑hoc duties.

• 3–5 years of billing experience (Sandata strongly preferred)
• Familiarity with Quick Books and Excel
• Strong organizational skills with excellent follow‑through
• Experience in home‑care, healthcare, or related services
• Tech‑comfortable and willing to learn multiple portals/platforms
• Reliable, discreet, detail‑driven, deadline‑focused

• Experience with Generations, VA billing portals, or GUIDE Model partners
• Bilingual fluency (English/Spanish)

• Free gym, on‑site childcare discounts, in‑building restaurant, free bi‑weekly breakfast
• Central location with easy access to Route 8
• Supportive team that values your voice and growth

Associate

Accounting/Auditing and Finance

Behind every invoice is a family counting on our care. If that resonates with you, this job might just be the perfect fit. Apply today and make an impact tomorrow!