SAP IT FICO Business Analyst

Overview

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At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. SAP Business Analyst FICO Richemont | Shelton, CT.

Reports to:

Manager of Applications Support. As a member of the L2 proximity support team the SAP Business Analyst FICO will provide technical support to our Finance and Accounting departments across multiple regions. This position will work closely with our Global EAS team, ICS, as well as business stakeholders.

• Provide technical support and solutions for the business across multiple applications and landscapes. Tasks include analysing business support questions, issues, providing solutions or escalating to the next team, coordinating testing, and collaborating with global IT support.
• Work closely with business stakeholders to ensure the SLA is being achieved.
• Participate in SAP releases, including content review for regional implications, and coordination with key users.
• Test coordination and automation for key users for projects and releases.
• Participate in internal control system reviews to ensure alignment with company policy.
• Collaborate with the business to improve business processes and create efficiencies.
• Work with the business to submit enhancement requests for central review and support enhancements through implementation.
• Document detailed support activities for the team.
• Use proximity to improve the way we provide proactive support and expertise advice to our Finance team.

• Education:
  
  College education or technical school background.
• Required experience:
  
  3+ years SAP Finance/Accounting experience in an integrated SAP environment.
• Technical skills/abilities:
  Understanding of SAP Finance modules, credit card reconciliation systems, and accounting processes.
• Personal skills:
  Excellent written and verbal communication skills; customer focused; self-motivated with ability to work independently; proven ability to collaborate with customers to define issues and plan a course of action with flexibility; detail-oriented; able to manage multiple tasks simultaneously; strong problem-solving skills and working knowledge of project management tasks; ability to work in a diverse, dynamic environment and collaborate across teams;
  
  exceptional people skills with the ability to work with both technical and functional audiences.
• Geographical area under responsibility: US, Canada, LATAM, Mexico and Brazil.

Richemont offers a generous compensation and benefits package for eligible employees. Salary will be determined based on relevant skills and experience. Core benefits include medical, dental, and vision programs. Health savings accounts and flexible spending accounts are available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.

Employees are encouraged to participate in volunteer days off and community initiatives. We Craft the Future!

Seniority level:
Associate.

Employment type:

Full-time. Job function:
Other. Industries:
Retail Luxury Goods and Jewelry.