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UX Technical Writer

Job in Shelton, Fairfield County, Connecticut, 06484, USA
Listing for: The Fountain Group
Full Time, Seasonal/Temporary position
Listed on 2025-12-27
Job specializations:
  • IT/Tech
    Technical Writer, IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 50 - 60 USD Hourly USD 50.00 60.00 HOUR
Job Description & How to Apply Below

Shift Information

  • Monday-Friday,
    Hybrid position! 3 Days would be onsite, 2 days remote.
  • Pay range starts at $50+/hr!
  • 6+ Month contract to start! This is a W2 Contract (No 1099/C2C), with a strong possibility of temp to hire after the original duration based on performance & budget at that time.
  • Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance.
Job Description
  • Position is primarily responsible for designing and developing modern, web‑based technical help content that enables users to effectively operate complex laboratory and scientific systems, applying strong UI/UX and learning principles.
  • Position will also be responsible for creating modular, single-sourced content using modern authoring tools, integrating HTML/XML, multimedia, AI‑enabled workflows, and structured content optimized for chatbot and digital experiences.
  • Position will be in charge of collaborating cross‑functionally with global teams, gathering requirements, managing content work through project tracking tools, and continuously improving documentation through user feedback and analytics.
Qualifications
  • Bachelor’s degree is required! Degree specifically in Technical Communication, Science, Engineering, or a related discipline is preferred!
  • 7–10 years of experience in senior technical content design or technical communication is required!
  • Strong proficiency with modern technical authoring tools, including advanced experience with a leading single‑source content platform, is required!
  • Proficiency with HTML/XML authoring, modular content strategies, and UX‑driven content design is required!
  • Strong written and verbal English communication skills and experience working cross‑functionally in a global environment is required!
  • Experience creating AI‑ready or chatbot‑optimized documentation and structured content is preferred!
  • Background in life sciences, engineering, biotechnology, or a scientific industry environment is preferred!

Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate who is hired and still gainfully employed after 30 days!

Who We Are

The Fountain Group is a nationwide staffing firm with over 80 Fortune 100‑500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards.
Our success is a team effort. Browse our website tagged below for additional information on our company. “We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people.”

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