Director, IT Technical Service Delivery

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As the Director of Technical Service Delivery, you will oversee and lead multiple technical delivery organizations within the company, encompassing the Digital Experience, HR, and Engineering teams. You will ensure successful delivery, support, and evolution of business applications and platforms. Responsibilities include architectural planning, technical oversight, sprint and delivery management, and team leadership across the delivery organizations. You will drive innovation, scalability, and operational excellence while managing cross‑functional teams in a dynamic environment.

Day‑to‑day responsibilities include leadership, strategic planning, technical oversight, continuous improvement, resource and risk management.

• Provide strategic direction and leadership to the Digital Experience, HR, and Engineering delivery teams, fostering a collaborative high‑performance culture and governance.
• Optimize the technical landscape, ensuring application health, security standards, best practices, and rationalize the application portfolio to drive efficiency and innovation.
• Provide technical oversight and guidance, review and approve technical designs, architectures, and implementations aligned with industry best practices and company standards.
• Drive continuous improvement initiatives, identify opportunities for process optimization, efficiency gains, and innovation.
• Manage and allocate resources effectively across delivery teams, ensuring teams have necessary tools, skills, and support.
• Identify and mitigate risks associated with delivery projects, develop contingency plans to address potential challenges and ensure project continuity.

• Strong understanding of software development methodologies, including Agile and Dev Ops practices; experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of systems integration and architecture, including APIs, microservices, middleware technologies.
• Proficiency in data management and analytics tools, including SQL, No
  
  SQL databases, and data visualization tools.
• Familiarity with cybersecurity principles and practices.
• Experience with HR systems and technologies, including HRIS, payroll systems, and employee engagement platforms.
• Knowledge of engineering tools and technologies, including CAD software, PLM systems, and IoT platforms.
• Ability to lead technical teams, provide mentorship, and drive technical excellence across delivery organizations.

• Education
  :
  Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s degree preferred).
• Experience
  • 15+ years in IT application architecture, design, and delivery for external‑facing applications.
  • 10+ years of progressive leadership in technology spanning application development, infrastructure, and mobile platforms.
  • 7+ years in enterprise architecture planning, technical oversight, and cloud administration (Azure).
• Technical Expertise
  • Strong background in .NET, cloud‑native technologies, and modern eCommerce platforms.
  • Familiarity with CAD, PLM, Success Factors, Commerce Tools, and Algolia.
  • Deep understanding of API management, legacy application support, and security best practices.
• Methodologies & Leadership
  • Proven experience with Agile frameworks, sprint planning, and delivery management.
  • Demonstrated ability to lead cross‑functional teams and drive complex technology initiatives.

• Advanced certifications in cloud architecture or enterprise systems.
• Experience in digital transformation and large‑scale platform modernization.

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. The company operates across Utility Solutions and Electrical Solutions, supporting markets such as Data Centers, Renewables, Commercial Buildings, Industrial, Telecom, and Transportation. Hubbell is committed to operating sustainably and ethically while promoting an inclusive and supportive culture for employees to grow and develop in their careers.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.