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Senior EHR Support Specialist & Troubleshooting Lead

Job in Shelton, Fairfield County, Connecticut, 06484, USA
Listing for: Saisystems Health
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 85000 - 105000 USD Yearly USD 85000.00 105000.00 YEAR
Job Description & How to Apply Below

Saisystems Health seeks a Senior Support Specialist to deliver expert support for PacEHR, our electronic health record platform. You will resolve complex client issues, mentor junior staff, and drive improvements in support processes and client satisfaction.

Ideal candidates bring 1–3+ years in SaaS healthcare support, strong EHR workflow knowledge, and experience with HL7, API integrations, and ticketing/CRM tools.

We invite applications for the Senior EHR Support Specialist & Troubleshooting Lead position located in Shelton, CT, United States.

The following opportunity is for a Senior EHR Support Specialist & Troubleshooting Lead with Saisystems Health.

Our organisation is growing, and we are hiring a Senior EHR Support Specialist & Troubleshooting Lead in Shelton, CT, United States.

This opportunity is for the Senior EHR Support Specialist & Troubleshooting Lead role at Saisystems Health.

Position Requirements
10+ Years work experience
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