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Bilingual Service Desk Technician – Mandarin​/English; Night

Job in Shelton, Fairfield County, Connecticut, 06484, USA
Listing for: Logicalis, Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
  • Language/Bilingual
    Bilingual
Salary/Wage Range or Industry Benchmark: 22000 - 28000 USD Yearly USD 22000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Service Desk Technician – Mandarin/English (Night)

Logicalis, Inc. in Shelton, CT is seeking a bilingual Incident Response specialist for the Managed Services NOC. The role requires fluency in Mandarin and English and availability for Sunday–Thursday nights (9 PM–6 AM EST).

You will triage incidents, document in Service Now, and collaborate with vendors and other IT teams to resolve issues within SLAs. Strong communication and ITIL knowledge are essential for success.

We would love to welcome a new Bilingual Service Desk Technician – Mandarin/English (Night) to our organisation in Shelton, CT, United States.

The position is based in Shelton, CT, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 22.000 - 28.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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