Incident & Problem Lead: Drive US Service Excellence
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IT/Tech
Job Description & How to Apply Below
Sectra is seeking an Incident and Problem Lead for the US Service Enablement team, reporting to the Customer Support Manager. This role drives major incident handling, problem management, and customer escalations, aligning US needs with global standards.
You will lead cross-functional initiatives, develop clear processes, and mentor teams while integrating monitoring, hypercare, and automated improvements. Travel up to 25% may be required.
We have an opening for a Incident & Problem Lead:
Drive US Service Excellence in Shelton, CT, United States within IT & Technology.
Consider building your career as a Incident & Problem Lead:
Drive US Service Excellence at Sectra.
The Incident & Problem Lead:
Drive US Service Excellence position in the IT & Technology field is open for applications.
This role, Incident & Problem Lead:
Drive US Service Excellence at Sectra, could be your next move.
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