Commercial Insurance Account Manager

Join to apply for the Commercial Insurance Account Manager role at Lawley
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This role is part of Lawley’s dynamic and independent regional insurance firm, which specializes in property and casualty, employee benefits and risk management consulting.

The base salary range for this position is $56,750.00 – $ per year. Actual compensation will be based on experience, skill set, and licenses held.

Apply here:
Commercial Insurance Account Manager Application

• Manage an established book of business assigned specifically to you, including renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines.
• Conduct consultative conversations with a commercial client base; establish & maintain carrier and client relationships.
• Obtain non‑marketed renewal quotes from existing carriers, complete renewal processes, and handle non‑renewal and cancellations for cause; prepare complete marketing submissions on existing clients as needed.

• Identify cross‑sell and up‑sell opportunities as appropriate.
• Expand and grow in your role, supporting miscellaneous duties as requested.

• Insurance experience in customer service or account management for 3 years or more.
• Property/Casualty License (all lines).
• Relevant knowledge of insurance products, documents and usages.
• Computer skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred.
• Ability to work well independently and on a team.
• Incredible attention to detail and organizational skills.
• Open to continuing education, college degree or equivalent industry designations.
• Positive attitude, even in a fast‑paced environment.
• A passion to make customers and coworkers feel important and valued.
• Capability to work quickly and efficiently.
• Methodical, yet swift decision‑making skills.
• Precise communication skills, even under time constraints.

• We are not a call center environment.
• We achieve success by building genuine relationships together, with our teams and clients.
• We are a family‑owned insurance broker (70+ years).
• We are deeply committed to the communities we serve and love to get involved.
• We work hard and play hard!

• Competitive salary and referral bonuses!
• Extensive benefits (Medical, Dental, Vision and many more).
• 3 weeks of PTO (prorated based on start date) and a generous holiday schedule – available from day one.
• Company 401(k) contribution received starting Day 1 (for participants 21+ years old).
• Educational support, career development, and growth opportunities.
• Job security (we’ve never had a lay‑off, even during the pandemic).
• Flexibility, including hybrid schedules – business hours 8 am‑4:30 pm.
• Comfortable, family‑oriented culture, with an emphasis on work‑life balance.
• Unlimited volunteer time‑off opportunities (so you can assist in serving our communities).
• Fulfilling opportunities that align with your career path and our business needs.

We would love to welcome you to our Lawley family! For more information on our current openings, visit our careers page.