Seasonal Sales Associate-Shelton, CT
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Seasonal Sales Associate-8290 Shelton, CT 06484
Join to apply for the Seasonal Sales Associate role at Five Below. Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Responsibilities- Greet and assist customers promptly:
Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. - Understand and meet customer needs:
Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. - Promote store events and promotions:
Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales. - Resolve customer concerns:
Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. - Communicate needs to management:
Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner. - Support team and company goals:
Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
- Good communicator with the ability to engage with customers
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on-the-job training
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers and coworkers in-store and over the phone, ensuring accuracy
- Move across the sales floor to assist customers and retrieve/stock merchandise
- Work a flexible schedule including day, evening, weekends and may include overnight shifts and travel as required
- Identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Remain in a stationary, upright position for extended periods as needed
Explore our benefits site to discover all the perks and support we offer. From health coverage to financial and personal wellness, we’ve got you covered.
Position DetailsPosition Type:
Hourly
Position Starting At: $16.35
Be aware of fraud:
Please verify postings with an email address. Five Below does not request financial information or payments from candidates during the hiring process. If you suspect fraudulent activity, visit Five Below’s Career Site to verify the posting.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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