Service Sales Specialist

Job Responsibilities

• Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions
• Manage a geographic territory and work with the local CSEs team to expand the contract base by adding new contracts
• Quote customers directly through CRM system
• Work closely with leadership to develop growth strategies for assigned territory
• Contact customers to follow up on leads generated through CSEs and other teams
• Identify and generate lead opportunities for other Perkin Elmer businesses
• Respond to customer inquiries, act as their point of contact, and ensure timely resolution
• Develop product knowledge to effectively grow portfolio within territory
• Follow company best practices and processes and learn effective selling techniques
• Maintain sales pipeline and activity accurately in CRM tools
• Upsell / Cross-sell other Perkin Elmer services and consumables offerings
• Embrace change and continuous improvement mindset
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

• 1+ years of inside sales or field service experience
• Effective time management and organization
• Strong communication skills (telephone & email)

• Bachelor's degree or equivalent experience in chemistry, biochemistry, biotechnology, or similar scientific field
• Relevant experience in the analytical instruments & consumables industry
• Relevant experience in laboratory or field service operations

The annual compensation range for this full-time position is $64,500.00 to $80,860.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.